Last update on 1/1/22
- INFORMATION WE COLLECT.
1.1. We collect the following categories of information about you when you visit, use our Website, or participate in our Surveys or other promotions:
(a) Personal Information. Is information that can be used to identify you. This may include your name, address, telephone number(s), mobile numbers, email address, employment status, or other unique information you provide to us during the registration process, through our online surveys, or through the course of communicating with us about the products and services provided on our Website.
(b) Demographic Information. Is information that may or may not be unique to you in the sense that it refers to selected population characteristics. Such information includes, but is not limited to, zip code, mobile phone carrier, age, gender, salary range, education, marital status, occupation, military service, industry of employment, personal and online interests. When we can identify you personally, through the use of this information, it becomes Personal Information.
(c) Behavioral Information. Is information which is automatically collected when you use our Website through technology on our website. This includes the areas of our Website that you visit, what services or products you access or order, information about your computer hardware and software, including your IP address, geographic location, browser preference, operating system type, domain names, times that you access the internet, and other websites you have visited. When we can identify you personally, through the use of this information, it becomes Personal Information.
(d) Third-Party Information. Is information about you that we acquire from a third-party which may include personal, demographic, and behavioral information. This includes, but not limited to, first party cookies, third-party cookies, anonymous cookies, persistent identifiers, email opt-in records, and search engine keywords. We may or may not have access or control over these cookies and other tracking devices as some are used by third-parties including advertisers, networks, internet service providers, data analytics providers, or social networks and platforms. We have no responsibility or liability for the policies and practices of third-parties. When we can identify you personally, through the use of this information, it becomes Personal Information.
(f) No Information Collected from Children. We will never knowingly collect any Personal Information from children under the age of 16. If we obtain actual knowledge that we have collected Personal Information about a child under the age of 16, that information will be immediately deleted from the database. Because it does not collect such information, we have no such information to use or to disclose to third-parties.
- COLLECTION OF INFORMATION THROUGH TECHNOLOGY.
2.1. Generally, we as well as third-party vendors, networks, ISP(s), and supporting advertisers, use technologies such as cookies, web beacons, and java scripts. These technologies collect internet protocol (“IP”) addresses, browser type, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This information is used to analyze trends, administer our Website, track users’ movements through our Website and gather demographic information about our user base, as a whole. We may receive reports or logs based on these technologies on an individual or aggregated basis. California residents have the right to know if we respond to do not track signals or cookies. We do not respond to such signals or cookies.
(d) Web Beacons. We use electronic images known as Web Beacons (sometimes called single-pixel gifs, clear gifs, or action tags) which allow us to collect information about your visit to our Website, measure and improve the effectiveness of advertisements, and track delivery of advertising. Web Beacons collect only a limited set of information including a cookie number, time and date of page view, as well as a description of the page on which the Web Beacon resides. We may also use Web Beacons in email messages sent to you. This allows us to determine if you opened or acted upon the email message. Because Web Beacons are the same as any other content request, you cannot opt-out or refuse them. However, they can be rendered ineffective by either opting-out of cookies or changing the cookie setup in your browser.
- HOW WE USE INFORMATION COLLECTED.
3.1. Providing Services and Products. We use the information we gather on our Website to provide you with the services and or products you have requested. This may include passing your information on to a third-party to provide such services or products. We do not control the privacy practices of third-parties. If you have any questions or wish to remove your information from the third-party databases, you will need to contact that party directly.
3.2. Improving Our Website. We use the information we gather to respond to any inquiries you make, to operate and improve the functionality of our Website, and deliver the products and services advertised on our Website. We use the same for testing, research, analysis, and product or marketing development. Our services include the display of personalized products, content, and advertising, relating to your experience and interests. This includes maintaining and improving the safety, security and integrity of our Website, databases, and technology assets.
3.3. Promotions and Communications with You. We use the information we gather to promote our and third-party services and products to you that might be of interest to you. Other parties will use the information we gather to provide you with their services and products. We also use the information we have gathered to respond to your inquiries, concerns, or requests. If your request is made through a third-party, we may use the information to respond to their requests.
- DISCLOSURE AND SHARING OF INFORMATION TO OTHERS.
4.1. Product and Service Delivery. All information, including the personal information, may be used for any purpose we deem appropriate and may be given or disclosed to our affiliates, partners, vendors, advertisers, licensees, and third-parties. You agree that when you disclose personal information (name, email address, zip code) on or in connection with your use of our Website, Survey’s, or promotions, such information can be monitored, collected, used, and shared by us or others and may result in unsolicited messages from other users or third-parties.
4.2. Website Functionality. We share all categories of information set out in this policy with third-party Service Providers we employ to perform technical or analytical functions on our behalf. Examples include third-parties who host our Website, analyze our data, provide marketing assistance, and provide customer service.
4.4. Anonymized information. We share aggregated anonymous information about you, combined with Service Providers and other third-party vendors and clients for their analysis, promotion, and marketing. This includes demographic information and behavioral information.
4.5. Legal Process. We disclose your information if legally required to do so, or at our discretion, pursuant to a request from a governmental entity, or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property, or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
4.6. Acquisition or Merger. We may disclose and transfer your information to a third-party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation, or purchase of all or a substantial portion of our assets. In the event we become the subject of an insolvency proceeding, whether voluntary or involuntary, we, our liquidator, administrator, receiver, or administrative receiver may sell, license, or otherwise dispose of, such information in a transaction approved by the court.
- THIRD-PARTY COLLECTION AND USE OF INFORMATION.
5.1. Third-parties collect and use information about you on or through our Website in the following way:
(a) Advertisers. Advertising agencies, advertising networks, and other companies who place ads on our Website, may use their own cookies, Web beacons, and other technology, to collect information about you. We do not control the use of such technology and have no responsibility for the use of such technology to gather information about you.
(b) Hyperlinks. Our Website and email messages sometimes contain hypertext links to websites owned by third-parties. We are not responsible for the privacy practices or the content of such other websites. These links are provided for your convenience and reference only. We do not operate or control any information, software, products, or services, available on these third-party websites. The inclusion of a link on our Website does not imply any endorsement of the services, products, website, or its sponsoring organization.
(c) Analytics. As described above, we use Service Providers to monitor, analyze, and report on the traffic to, from, and within our Website and email messages.
(d) Disclaimer. Our Website offers links to other websites, including links embedded in advertisements and links to various news sources not under our control. These other websites may have information policies and practices different from ours. In addition, certain companies associated with our Website have their own privacy policies. We do not own or control such companies and websites and are not responsible for the privacy policies or practices or the content of websites.
5.2. Storage and Security of Information. We use reasonable industry-accepted technology and controls to protect your information and data from disclosure to unauthorized third-parties. Although these measures are typically effective, use of the Internet and related computer systems is inherently vulnerable to unauthorized access. No guarantee can be given that all information you provide to us will not be accessed by unauthorized persons. Thus, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Any transmission of data to us or through our Website is at your own risk.
5.4. Opting Out. If, at any time, you prefer not to receive email marketing information or newsletters from us, simply click the unsubscribe link at the bottom of each email.
- CALIFORNIA RESIDENTS’ RIGHTS.
6.1. Shine the Light. California’s Shine the Light Law provides California residents with the right to receive, once a year, information about third-parties by category with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. California residents also have the right to know if we respond to do not track signals or cookies. We do not respond to such signals or cookies. California customers may request further information about our compliance with this law by sending us an email at firstname.lastname@example.org. Please note that we are only required to respond to one (1) request per customer each year, and we are not required to respond to requests made by means other than through this email address.
6.2. California Consumer Privacy Act of 2018. The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their personal information. As described above, we collect the following categories of personal information about California residents, as defined by the CCPA: Inferences, Identifiers, Commercial Information, and Electronic Network Information. We collect these categories of personal information for the purposes described above and we may share personal information with our service providers and contractors, as well as other third-parties, as outlined above.
Under the CCPA, California residents have certain rights to their information listed below. However, the right to access or delete are not absolute and may be subject to certain exceptions. For example, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information or of our business systems network.
(a) Right to Know About Personal Information Collected, Disclosed, or Sold. California residents have the right to request that we disclose to them: (i) the categories of personal information we have collected about them; (ii) the categories of sources from which personal information is collected; (iii) the business or commercial purpose for the information collection; (iv) the categories of third-parties with whom we have shared personal information; and (v) the specifics of personal information we hold about an individual.
(b) Right to Request Deletion of Personal Information. California residents have a right to request the deletion of their Personal Information if we have collected or maintained it in the past twelve (12) months, unless the personal information is necessary for us or our service providers to complete a transaction for which the personal information was collected, provide a good or service requested by the consumer, or otherwise perform a contract between the business and the consumer; detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity (or prosecute those responsible); debug to identify and repair functionality errors; exercise or ensure the right of another to exercise free speech or another legal right; comply with the California Electronic Communications Privacy Act (“ECPA”), which compels the production of or access to electronic communication information or electronic device information with a search warrant; engage in research in the public interest where the consumer has provided informed consent; comply with a legal obligation; or otherwise use the information internally in a lawful manner compatible with the context in which the consumer provided it.
(c) Right to Opt-Out of the Sale of Personal Information. You have the right to opt-out of any sale of your Personal Information by us. If you are requesting a product or service, this is an exemption from this right, and we will process your request. However, you have the right to cease all further sale of your Personal Information.
(d) Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights. You have a right not to receive discriminatory treatment by us for the exercise of these privacy rights conferred by the CCPA. As such, we will not deny you goods or services, charge you different prices or rates for goods or services, or deny you discounts or other benefits; nor will we provide you a different level or quality of goods or services or recommend a different level or quality of goods or services.
6.3. Contact Us. For more information or with any questions either through our California Consumer Portal or by email at email@example.com to exercise any of these rights.
6.4. Response Time and Response Format. We make every effort to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons why we cannot comply with a request, if applicable. We will provide our response in a manner that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance to you.
6.5 Agents. If you have an agent or are an agent submitting the CCPA request, please note we require the agency be in writing and signed by the consumer. We reserve the right to request confirmation from the consumer prior to disclosure.